Refuel Casino
  • Privacy Policy

Privacy Policy

1. Information we collect

During your Account registration, if you would like to participate in one of our loyalty promotions, make a deposit or a withdrawal contacting us via any of our communication channels such as email, phone, live chat, etc., you will be asked for specific personal data including, but not limited to, your first and last name, home address, e-mail address, date of birth and phone number.

When you make a withdrawal for the first time, we might ask you for certain document copies to verify your identity. We may subsequently ask for these copies at random to ensure the security of your account. These documents include:The front and back of your driving license or any other official government-issued photographic identification. Your utility bill (for example gas, electricity, water or telephone) with your name and the address you have registered with us. Statement of the card used or letter of issuing bank. The front and back of any credit or debit cards that were used to make a deposit at the Casino.

We may also collect some of the information from you through automatic means such as using cookies.

2. Sharing your personal information

2.1. We guarantee not to sell, give away, or otherwise communicate your personal information to any third party. Your personal identity and details will remain confidential and we will never report wagering information on behalf of any player. All email and other communication or correspondence between you and the Casino is private and not for distribution or publication on Internet forums.

2.2. We will only disclose personal data when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law.

2.3. We reserve the right to share your personal information with third parties so that we can provide you with the products we offer, including payment providers, credit reference agencies and financial institutions.

2.4. We may also share your personal information with third parties to help combat financial crime and money laundering and reduce risk as per the international regulations;

2.5. We may share your personal information with third parties to protect and defend our right and property or those of others.

2.6. We may share your personal information in other cases only with your explicit consent.

2.7. We reserve the right to ask your registered financial institution to provide information about you should this be requested by Curacao eGaming

3. Data Accuracy

It is your obligation to make sure that any information you provide to us is accurate and up-to-date. It is Your responsibility to notify us of any changes in your personal data. You can do so by emailing us at support@refuelcasino.com. In case of any inaccuracies in any of your personal data, you may request corrections or changes to such personal data by contacting us at support@refuelcasino.com.

4. How we store your personal information and data security

We will take steps required by the applicable data protection legislation to accurately and securely store your personal information to the highest standards of data security. However, transmitting information to us over the internet is not completely secure. Even though we take measures to the best of our abilities to protect your data while being transmitted to us, we cannot guarantee the security of your data unless you are communicating with us through a secured channel we have provided. Once we have received your data, we will use the strictest procedures and policies to try and prevent unauthorized access.

5. Changes to our privacy policy

We may change this privacy policy every now and then. Therefore, please review this policy frequently. Where appropriate, as in cases of material changes in this policy, you will be notified via email.

6. Cookies

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refuelcasino.com is operated by Tekzia B.V. a company incorporated in Curaçao, company registration number 150738 with its registered address at Fransche Bloemweg 4, Curaçao. Tekzia B.V. is licensed and regulated by the Curaçao Gaming Authority with license number 1668/JAZ.

refuelcasino.com is a trademark of Tekzia B.V. Play responsibly and in moderation. Do not consider gaming as way of earning money, and only play with money that you can afford to lose. If you are worried about your gaming or affected by someone else’s gaming, please contact GamCare or GamblersAnonymous for help.

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